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What Are Luxury Services?

Luxury services are hedonic experiences with a high degree of exclusivity. Unlike luxury goods, often physical items, services are intangible and can be consumed on demand. Consequently, service characteristics such as non-ownership and the three additional Ps (people, process, and physical facilities) are crucial for luxury services to create and sustain customer-perceived exclusivity. Furthermore, the …

Expectations for a Luxury Cruise

More than just additional room and linens with a high thread count are included on a luxury cruise. It’s a full-on holiday experience with first-rate service and delectable cuisine that takes your trip to the next level. A luxury cruise is a fantastic opportunity to unwind without the stress of timetables, allocated seats, and set …